OWNERSHIP
In compliance with the obligations established in the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, it is hereby stated that this page corresponds to the entity:
Who is responsible for the processing of your data?
Name: La Troop Family, s.l. . CIF: B67570218
Address: Paseo de Gracia, 20 4º 2ª 08006 Barcelona
Phone: 649905994
Mail: latroop@latroop.com
Web: www.latroop.com
What data do we collect through the Web?
We may treat your IP address, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.
For what purposes will we process your personal data?
• Respond to your inquiries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, related to your request.
• Commercial or event information by electronic means, provided there is express authorization.
• Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy.
What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill out a form and click on the send button, the completion of the same will necessarily imply that he/she has been informed and has expressly given his/her consent to the content of the clause attached to the form or acceptance of the privacy policy.
All our forms have the symbol * in the required fields. If you do not provide these fields, or do not check the checkbox to accept the privacy policy, the information will not be allowed to be sent. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”
+ CUSTOMERS
For what purposes will we process your personal data?
• Preparation of the budget and follow-up of the same through communications between both parties.
• Information by electronic means, related to your request.
• Commercial or event information by electronic means, provided there is express authorization.
• Manage the administrative, communications and logistics services performed by the Responsible.
• Invoicing and declaration of the appropriate taxes.
• Carry out the corresponding transactions.
• Control and recovery management.
+ CONTACTS SOCIAL NETWORKS
For what purposes will we process your personal data?
• Respond to your inquiries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Network with you and create a community of followers.
What is the legitimacy for the processing of your data?
Acceptance of a contractual relationship in the relevant social network environment, and in accordance with its privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Twitter http://twitter.com/privacy
Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest https://about.pinterest.com/es/privacy-policy
Youtube http://www.google.com/intl/es/policies/privacy/
How long will we keep personal data?
We can only consult or unsubscribe your data in a restricted way when you have a specific profile. We will treat them as long as you let us by following us, being friends or giving “like”, “follow” or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.
Do we include personal data of third ?
No, as a general rule we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent to such persons, otherwise you exempt us from any liability for failure to comply with this requirement.
What about data on minors?
We do not process data from children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, if applicable, from providing data of third parties who are not of the aforementioned age. The Troop Family, s.l. disclaims any liability for failure to comply with this provision.
Will we communicate electronically?
• They will only be made to manage your request, if it is one of the means of contact that you have provided us.
• If we send commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be disclosed to third parties, unless legally required. In particular, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the persons in charge of the processing necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.
When we order it, the web development and maintenance company, or the hosting company, will have access to our web site. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.
Any international transfer of data when using American applications will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies on privacy.
What rights do you have?
• To know if we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if it is inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
• To submit your data, which will be provided to you in a structured, commonly used or machine- readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
• To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not served you correctly.
• To revoke consent to any processing for which you have consented, at any time.
If you change any information, please let us know so that we can keep them updated.
Do you want a form to exercise your rights?
• We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the forms prepared by the Spanish Data Protection Agency or third parties.
• These forms must be electronically signed or be accompanied by a photocopy of the ID card.
• If someone is representing you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
• The forms can be submitted in person, sent by letter or by mail to address of the person in charge at the beginning of this text.
How long does it take for us to respond to your Exercise of Rights?
It depends on the law, but at the most in one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use other types of cookies that are not necessary, you can consult the cookie in the corresponding link at the top of our website.
How long we keep your personal data?
• Personal data will be kept for as long as you remain associated with us.
• Once you unsubscribe, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
• The data processed will be kept until the expiration of the aforementioned legal terms, if there is a legal obligation to maintain them, or if there is no such legal term, until the interested party requests their deletion or revokes the consent given.
• We will maintain all information and communications relating to your purchase or the provision of our service, for the duration of product or service warranties, to address potential claims.
USERS
The access and/or use of this portal of La Troop Family, s.l. attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use here reflected. The mentioned Conditions will be of application independently of the General Conditions of Contracting that in its case they turn out to be of obligatory fulfillment.
USE OF THE PORTAL
www.latroop.com provides access to a multitude of information, services, programs or data (hereinafter “the contents”) on the Internet belonging to La Troop Family, s.l. or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or contents. In such registration the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, undertaking to use it diligently and confidentially. The USER undertakes to make appropriate use of the contents and services that La Troop Family, s.l. may offer through its portal and, by way of example but not limited to, not to use them for (i) engaging in illicit, illegal or contrary to good faith and public order activities; (ii) disseminating content or propaganda of a racist, xenophobic, pornographic-illegal, apology of terrorism or against the rights of others; (iii) disseminating content or propaganda of a racist, xenophobic, pornographic-illegal, apology of terrorism or against the rights of others; and (iv) using them for any other purpose.
human rights; (iii) cause damage to the physical and logical systems of La Troop Family, s.l., its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. La Troop Family, s.l. reserves the right to remove all comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate the youth or childhood, order or public safety or that, in its opinion, are not appropriate for publication. In any case, La Troop Family, s.l. will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
INTELLECTUAL AND INDUSTRIAL PROPERTY
La Troop Family, s.l. itself or as an assignee, owns all intellectual and industrial property rights of its website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by La Troop Family,
s.l. or its licensors. All rights reserved. Under the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, are expressly prohibited reproduction, distribution and public communication, including its mode of making available, all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of La Troop Family, s.l.. The USER undertakes to respect the Intellectual and Industrial Property rights owned by La Troop Family, s.l.. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or any other hardware provided it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of La Troop Family, s.l.
IP ADDRESSES
The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow us to know the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.
DISCLAIMER OF WARRANTIES AND LIABILITY
La Troop Family, s.l. is not responsible, in any case, for damages of any nature that may cause, but not limited to: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having taken all the necessary technological measures to prevent it.
MODIFICATIONS
La Troop Family, s.l. reserves the right to make unannounced changes it deems appropriate in its website, may change, delete or add content and services provided through the same as the way in which they are presented or located on its website.
LINKS
In the event that www.latroop.com contains links or hyperlinks to other Internet sites, La Troop Family, s.l. will not exercise any control over such sites and content. In no case will La Troop Family, s.l. assume any responsibility for the contents of any link belonging to another website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity and constitutionality any material or information contained in any of these hyperlinks or other websites of La Troop Family, s.l..
Internet. Likewise, the inclusion of these external connections does not imply any type of association, merger or participation with the connected entities.
RIGHT OF EXCLUSION
La Troop Family, s.l. reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or at the request of a third party, to those users who do not comply with these General Conditions of Use.
GENERAL
La Troop Family, s.l. will pursue the breach of these conditions as well as any improper use of its website exercising all civil and criminal actions that may correspond to it by law.
MODIFICATION OF THESE CONDITIONS AND DURATION
La Troop Family, s.l. may modify at any time the conditions determined here, being duly published as they appear here. The validity of these conditions will depend on their exposure and will be in force until they are modified by other duly published.
SECURITY
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. To achieve these purposes, the user/customer accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.
Any contracting process or that involves the introduction of personal data of a high character (health, ideology,…) will always be transmitted through a secure communication protocol (Https://,…), so that no third party has access to the information transmitted electronically.
APPLICABLE LAW AND JURISDICTION
The relationship between La Troop Family,s.l. and the USER shall be governed by current Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of Barcelona.